When you are dealing with a work-related injury, you need all the help you can get. Recognizing how confusing it can be to deal with government agencies, the Oklahoma Workers’ Compensation Commission (the “Commission”) form the Workers’ Compensation Counselor or Ombudsman Program. You might be thinking, “That’s great. What does that have to do with me?” That’s what we will look at in this blog.
What the Workers’ Compensation Counselor or Ombudsman Program Can Do for You
This program can offer assistance to:
- the injured worker,
- the surviving relatives of a deceased worker,
- the employer and its insurance carrier,
- health care providers, and
- any other people with an interest in the workers’ compensation claim.
If you have filed a workers’ compensation claim, the Commission will be sending you information about this program. Services offered by the Workers’ Compensation Counselor or Ombudsman Program include:
- Providing helpful information to claimants;
- Investigating complaints;
- Talking with employers, insurance carriers, self-insurers, and health care providers about the workers’ comp claim;
- Developing and presenting informational seminars and workshops on workers’ compensation to medical providers, insurance adjustors, and employee and employer groups.
Here’s How It Works
The employer files its Employer’s First Notice of Injury with the Commission. The Commission then mails a letter to the injured worker within ten (10) days of the receiving the notice. In addition to general information, the letter advises the worker of available services including:
- Assistance in counselors or ombudsmen;
- Participation in alternative dispute resolution programs, like mediation;
- Any additional information the Commission feels is necessary.
Participation in the program is voluntary. If you want to use the Workers’ Compensation Counsel or Ombudsman Program, you can contact them at (918) 581-2393 or check out their website.
There’s one VERY important thing the Workers’ Compensation Counselor or Ombudsman Program CANNOT do – give legal advice or provide legal representation. That’s something only a qualified Oklahoma attorney can do.
If you have filed a workers’ compensation claim or plan to in the future, give us a call.
Learn More About Workers’ Compensation Benefits
Navigating the Oklahoma workers’ compensation system can be difficult, even with the help of a workers’ compensation counselor or ombudsman. Help is available if you need to file for workers’ compensation benefits.
Let our experienced attorneys hold your employer accountable and recover the compensation you deserve. Call us at (918) 582-2500 or toll-free at (800) 722-8880 or complete the simple form below for a free consultation with a skilled attorney.
FAQs
1. What is the Workers’ Compensation Counselor or Ombudsman Program?
The Workers’ Compensation Counselor or Ombudsman Program is a free service offered by the Oklahoma Workers’ Compensation Commission. It provides assistance and information to people involved in a workers’ comp claim, including injured workers, employers, insurers, and healthcare providers.
2. Who can use the Workers’ Compensation Counselor or Ombudsman Program?
Anyone involved in a workers’ compensation case in Oklahoma—including injured workers, employers, insurance carriers, doctors, and surviving family members of a deceased worker—can request assistance through the program.
3. How do I get in touch with a workers’ compensation counselor or ombudsman?
You can call the program at (918) 581-2393 or visit the Oklahoma Workers’ Compensation Commission website for more details and contact options.
4. Should I still talk to a lawyer if I use the Ombudsman Program?
Yes. While the program provides helpful guidance, only an attorney can give legal advice or represent you in a dispute. If you are filing a claim or facing complications, it’s wise to consult an experienced workers’ compensation attorney to protect your rights.